The tie-in affected dozens of Cancún supermanzanas, Playa Mujeres, Punta Sam and Isla Mujeres; the utility says supply is now normal.
Aguakan is connecting a 20-inch line; service will return gradually, with no set time for full recovery.
Aguakan carries out network maintenance during the rainy season; there are channels to check and prepare.
Aguakan revives its healthy-drainage and leak-detection campaigns as storms intensify.
The utility said on July 26 that voltage swings in the CFE grid are shutting down wells and booster stations, disrupting service in several parts of Solidaridad.
Phone numbers by zone, the virtual office, what details to give and what to do during an outage. Everything you need to solve a water problem in Cancún and the Riviera Maya, in one place.
Aguakan says electrical fluctuations on the CFE grid disrupted wells and pumping stations serving Benito Juarez, Puerto Morelos and Isla Mujeres, with a gradual recovery expected.
The utility centers phone service, a virtual office, online payments and social media for water-service procedures in Cancun, Puerto Morelos, Isla Mujeres and Playa del Carmen.
