Wednesday, July 15, 2026 · Cancún, Q. Roo Water Power Weather Fuel ES EN
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Cloudy skies and showers Monday in Quintana Roo: Civil Protection bulletin Upper-level trough brings scattered rain and a 40°C heat index to Cancun this July 12 Tropical wave 18: heavy rain with lightning and up to 38°C in Cancún Tropical wave 17 brings rain and up to 40°C heat index to Cancún Cloudy skies and showers Monday in Quintana Roo: Civil Protection bulletin Upper-level trough brings scattered rain and a 40°C heat index to Cancun this July 12 Tropical wave 18: heavy rain with lightning and up to 38°C in Cancún Tropical wave 17 brings rain and up to 40°C heat index to Cancún
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How to report a leak or check your water bill with Aguakan in Cancún

Phone numbers, virtual office and official channels for payments, reports and service questions.

By Luis Alejandro Calderón Cetina · Responsible editor ·
Water meter and tap

If you need to report a leak, question a high bill or pay for water service in Cancún, Aguakan handles these through its official channels, according to the utility, which operates in Cancún, Puerto Morelos, Isla Mujeres and Playa del Carmen.

For phone support, Aguakan lists (998) 891-4860 for Cancún, Puerto Morelos and Isla Mujeres, and (984) 873-0145 for Playa del Carmen. Through its virtual office on the website you can check your balance, review consumption history, download receipts and pay online.

The company also assists via WhatsApp and social media, where it posts interruption and maintenance notices. In the event of a leak on public roads or a service disruption, reporting it through these channels with your address helps speed up attention.

In this section we will publish outage and low-pressure notices for Cancún and the Riviera Maya as soon as the utility announces them.

Sources