Mortgages canceled for 100 Cancún families; program tops 6,000 in Quintana Roo
The Infonavit agreement fully subsidizes the release of already-paid loans, saving about 16,000 pesos per family in notary fees.
CANCÚN, Q. ROO. — One hundred families in Benito Juárez received the cancellation of the mortgage on their homes, under an agreement between the Government of Quintana Roo and the National Workers' Housing Fund Institute (Infonavit) aimed at giving legal certainty over family assets.
These are already-paid loans, averaging 30 years old, whose formal mortgage-cancellation procedure before a notary often remains pending because it involves an added cost. Under the program that procedure is fully subsidized, representing savings of roughly 16,000 pesos per family in notary fees and duties.
The handover was led by the acting head of the Municipal Presidency, Landy Guadalupe Canché Pantoja, and the Infonavit regional delegate, Gerardo René García Hernández. According to authorities, more than 6,000 such cancellations have been granted in Quintana Roo so far in 2026.
Why it matters. Even when a housing loan is fully paid off, the mortgage remains registered at the Public Property Registry until it is formally canceled. Without that step, the owner's property is not entirely free: a sale, an inheritance or using the home as collateral can become complicated. Regularizing it prevents future legal problems for families and their heirs.
How to know if you qualify. If you finished paying an Infonavit loan, you can check your home's status by requesting your Debt Release Letter and checking with the Public Property Registry whether the mortgage is still active. To find out whether you qualify for the subsidized cancellation, visit Infonavit's regional office in Quintana Roo or call Infonatel at 800 008 3900 with your Social Security Number on hand.
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